Emma Brows Beauty (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you provide when using our website and services.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, contact us, or make an enquiry or appointment with Emma Brows Beauty.

INFORMATION WE COLLECT

We may collect personal information that you voluntarily provide to us, including:

  • Full name
  • Phone number
  • Email address
  • Information included in your enquiry or message
  • Appointment and booking information
  • Any other information you choose to provide when communicating with us

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, pages visited, and general website usage data.

HOW WE USE YOUR INFORMATION

We may use your personal information to:

  • Respond to your enquiries and requests
  • Manage appointments and bookings
  • Provide and improve our services
  • Communicate with you regarding your appointment or enquiry
  • Provide information about our services when appropriate
  • Maintain and improve our website and customer experience
  • Meet our legal and regulatory obligations

We will only use your personal information for purposes that are reasonably necessary for our business operations or purposes explained to you at the time the information is collected.

COMMUNICATIONS

If you provide your contact details, we may contact you in relation to your enquiry, appointment, or services you have requested.

We will not send promotional communications unless permitted by applicable law or where you have provided appropriate consent. You may opt out of marketing communications at any time by contacting us or following the unsubscribe instructions provided in the communication.

COOKIES AND ANALYTICS

Our website may use cookies and similar technologies to improve functionality, understand how visitors use our website, and enhance your browsing experience.

We may use third-party analytics or website technologies to collect anonymous or aggregated information about website traffic and usage.

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

SHARING YOUR INFORMATION

We do not sell, rent, or trade your personal information.

We may share information with trusted service providers who assist us in operating our website, managing appointments, processing communications, or providing other business services.

Where information is shared with third-party providers, we take reasonable steps to ensure that your information is handled appropriately and securely.

We may also disclose personal information where required or authorised by law.

DATA SECURITY

We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, disclosure, alteration, or destruction.

However, no method of transmission or electronic storage can be guaranteed to be completely secure. While we take reasonable precautions to protect your information, we cannot guarantee absolute security.

HOW LONG WE KEEP YOUR INFORMATION

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, provide our services, maintain appropriate business records, or comply with legal obligations.

When information is no longer required, we will take reasonable steps to securely delete or de-identify it.

YOUR PRIVACY RIGHTS

Depending on applicable privacy laws, you may have rights in relation to the personal information we hold about you, including the right to request access to or correction of your information.

If you would like to access, update, or correct your personal information, please contact us using the details below.

We will consider and respond to reasonable requests in accordance with applicable privacy requirements.

THIRD-PARTY WEBSITES

Our website may contain links to third-party websites, including social media platforms or other services.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of those websites before providing them with your personal information.

CHILDREN’S PRIVACY

Our website and services are not specifically directed towards children. We do not knowingly collect personal information from children without appropriate consent from a parent or guardian.

If you believe that a child has provided us with personal information without appropriate consent, please contact us.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our services, website, legal requirements, or privacy practices.

Any updates will be published on this page with a revised “Last updated” date.

CONTACT US

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Emma Brows Beauty

Phone: +61 449 764 699
Address: Sydney, New South Wales, Australia

We are committed to handling your personal information with care, transparency, and respect.